Terms of service

TERMS OF SERVICE

Last Updated: December 30, 2025

OVERVIEW

Welcome to Aurora Hair Lab. Throughout this site, the terms "we," "us," and "our" refer to Aurora Hair Lab. By visiting our website at aurorahairlab.com or purchasing our products, you agree to these Terms of Service, including all policies referenced herein.

Please read these terms carefully before using our website. If you do not agree to these terms, please do not access or use our services.

SECTION 1 - ONLINE STORE TERMS

By using our services, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you must comply with all applicable laws, including copyright laws.

Any breach of these Terms will result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding credit card information) may be transferred across networks and modified to meet technical requirements. Credit card information is always encrypted during transfer.

You may not reproduce, duplicate, copy, sell, or exploit any portion of our service without our express written permission.

SECTION 3 - ACCURACY OF INFORMATION

We strive to provide accurate product information, but we are not responsible if information on our site is not completely accurate or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting additional sources.

We reserve the right to modify site content at any time without obligation to update information. You are responsible for monitoring changes to our site.

SECTION 4 - PRODUCT PRICING & AVAILABILITY

Product prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability to you or any third party.

Certain products may be available exclusively online and may have limited quantities. Products are subject to return or exchange only according to our Refund Policy.

SECTION 5 - PRODUCTS & SERVICES

We make every effort to accurately display product colors and images, but we cannot guarantee that your monitor's display will be accurate. We reserve the right to limit sales to any person, region, or jurisdiction and to limit product quantities.

All product descriptions and pricing are subject to change at any time at our sole discretion. We do not warrant that product quality will meet your expectations or that service errors will be corrected.

SECTION 6 - BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities per person, household, or order, and may cancel orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account details, including email address and payment information.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links to third-party websites. We provide these "as is" without warranties or endorsement. We are not responsible for third-party content, and any use of third-party tools is at your own risk.

Please review third-party policies carefully before engaging in transactions. Direct any complaints about third-party products to the third party.

SECTION 8 - USER COMMENTS & SUBMISSIONS

If you submit comments, feedback, ideas, or suggestions to us, we may use them without restriction, obligation to compensate you, or obligation to respond. We may monitor, edit, or remove content we determine to be unlawful, offensive, or objectionable.

You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or harmful material. You are solely responsible for your comments and their accuracy.

SECTION 9 - PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

SECTION 10 - PROHIBITED USES

You are prohibited from using our site or content for: (a) unlawful purposes; (b) violating any laws or regulations; (c) infringing on intellectual property rights; (d) harassing, abusing, or discriminating against others; (e) submitting false information; (f) transmitting malicious code; (g) collecting personal information of others; (h) spamming; or (i) interfering with site security.

We reserve the right to terminate your use of our service for violating prohibited uses.

SECTION 11 - DISCLAIMER OF WARRANTIES

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. Your use of our service is at your sole risk. All products and services are provided "as is" and "as available" without warranties of any kind.

Aurora Hair Lab, our directors, officers, employees, and affiliates shall not be liable for any injury, loss, or damages arising from your use of our service or products, including lost profits, lost revenue, or loss of data.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold harmless Aurora Hair Lab and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 13 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full effect.

SECTION 14 - TERMINATION

These Terms are effective until terminated by either party. You may terminate by ceasing use of our services. We may terminate at any time if you fail to comply with these Terms, and you will remain liable for all amounts due up to termination.

SECTION 15 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Aurora Hair Lab regarding use of our services and supersede any prior agreements.

SECTION 16 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Pennsylvania.

SECTION 17 - CHANGES TO TERMS

We reserve the right to update these Terms at any time by posting changes to our website. Your continued use of our site following any changes constitutes acceptance of those changes.

SECTION 18 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Aurora Hair Lab
Email: info@aurorahairlab.com
Phone: (570) 236-9921
Address: 1 E Broad St, Ste 130-1167, Bethlehem, PA 18018